Customer Reviews

Customer Reviews

We pride ourselves on our high customer service.

But don't just take our word for it, read our customer reviews below.

Derak Kay
Very clear & helpful in every way, would recommend buying from Excel Motors.
Rushi Trivedi
Excel Motors staff & owner is very cooperative & very describe things very truly . I highly appreciate their staff. The car which I bought is as perfect as describe in add. Many Thanks to Excel Motors.
Phil Dowse
Just a quick email to let you know that my wife is very happy with the Daihatsu that we purchased from you and I was also very happy with the ease of communication with you in answering my questions.
Jane Broughton
Friendly helpful staff ,,, we have had 2 cars now ,,, highly recommended
Geoff Green
Wonderful service. Saw the car Sunday and drove it away Wednesday. We were left to browse the cars without any pressure to purchase. All questions answered and nothing was too much trouble. Handover was like clockwork. Would recommend to friends without hesitation. Many Thanks to Simone & Julie.
Elizabeth Elliot
Fantastic service from Simone and Julie. The car I bought was handed over in excellent condition. Very helpful and professional service.
Phil Butterworth
My family have used Excel Motors in the past and had great experiences, so thought I would as well. The team helped me source the perfect car, and all necessary admin and paperwork was completed professionally, promptly and in a friendly manner. I highly recommend their service and would have no hesitation using them again.
Jamie Caple
Been dealing with Excel for years. Bought numerous cars from them and always had a great experience, especially when things have gone wrong! Lovely family run business, highly recommended.
Helpful?
Bill Price
Very good. Friendly staff, very knowledgeable and helpful. Bought the car and am very happy.
Ronald Nordin
The service was excellent even they was so busy with the phone call. Been drive the car for for 4 days now, so far very happy also has been ensured if i have any problem the is 3 month warranty, 1 year breakdown with AA. 12 month MOT 2 brand new tyre there not else i can ask more. Thank you
Stewart Willis
This is our fifth car purchased from Excel. We like the fact that it is local to us. They always have a good range of cars and prices. They have always been helpful, and in this last purchase have gone the extra mile for us which we really appreciated. They greet you when you arrive and then leave you to look around. There is non of this following you every where and hard sell, which puts us off straight away. If the saying is " you are only as good as the last car you've sold" then our last five have been spot on. We look forward to dealing with Excel in the future.
Kelly Maloney
Thank you to all at Excel Cars for providing us with our 'dream car'. Very professional service. Many Thanks
Andreas Ttofatziaes
Julie Hi
The car has arrived and today it was picked up from the port by my father.
He drove the car from Limassol in Cyprus to Nicosia and he is EXCITED!!!
I would really like to thank you for your professionalism. The car is indeed excellent and I am very happy that I made this deal with you. .
Lee Bannister
Great all round,very friendly staff.
Thomas Lawrenson
No hassle,amazing service.I would definitely buy a car from here again.
Brett Cassidy
Very Good Service.Will recommend to others .Very happy. Thanks
Arthur Green
With very helpful staff with no pressurised selling .
Cover explained carefully
Davis Rhead
I am so pleased with the Service received.
Chloe Bankole-Jones
Absolutely wonderful service,extremely welcoming and fantastic condition of vehicles. Would highly recommend to everyone!!Julie's customer service is lovely.
Tracey Kaye
Very honest and open Motor Trader.Not pushy very efficient and helpful. Goes that one step further to make sure you are happy with your car.
Lynne Higgins
Very pleased with the way Julie helped us with our car.she was brilliant at explaining everything.She is like a Durecell Bunny!!
Teresa Whyte
Excellent customer service, polite and friendly
John Toplis
Very Happy,excellent service. Julie was very nice and helpful.
Paul Deverill
Very happy with the service from Julie. No pressure sales and happy with everything.
James Fletcher
Julie was really friendly and easy to talk to,and very professional ,very passionate about her work.I was really happy with the service
Christine Fox
Excellent service & help
Sarah Duncan
Excel Motors have excelled! handled the buying of my new car in a very professional, friendly, helpful way. Overall service was excellent
Kerry Nock
Excellent service.Very happy customer
Thank You
Mark Dunn
Lovely...very helpful service
Thank You
Wesley Ward
Very Good Service Thank You.
Shannon Corrigan
Very happy with the dealer and company. Very informative and friendly. Would recommend to friends and family for future reference.
Anna Watson
Very professional service and very helpful.
Jacquie Lievers
Very Good customer service and will use Excel Motors again
Valerie Soar
Excellent customer service thank you!
Russell Clarke
Superb service to myself when buying the car, and great attention to detail.Would buy from this company again 5 ***** plus!
Graham Shore
As a regular customer of Excel Motors over many years I consider them to be reliable and very trustworthy with all my Servicing needs.Thanks guys.
Ruminder Sandhu
Julie was lovely!
Nigel & Tracey Thorneloe
Excellent handover, and good communication for preparation of vehicle.
Mary Biggin
I was very pleased with the service. There was no pressure to purchase and very helpful
Mathew Leonard
Fantastic service,fast efficient,very helpful and honest
Christopher Rayner
Excellent service. I am very confident in the vehicle and the Company I have purchased it from 5 Star!
Valerie medley
Very excellent service I purchased a Qashqai In-Tec. Very happy with it, highly recommend
Ms Lynne Wood
Excellent friendly efficient service from start to finish
Craig Hilton
Bought my car today from Excel, so impressed with the professionalism and customer service, will be recommending to friends and family. Thank you Julie its been a pleasure.
Bernard Davey
Fantastic service, very knowledgeable staff, kept informed at all times. Highly recommended, thank you so much
Richard Pope
Excel found me the exact car that I wanted, their service and attention to detail regarding my purchase was excellent. I would not go anywhere else to look for a car. I come away with absolute confidence in everything they have done.
Luke Medley
Great customer service, would definitely recommend, Like buying a brand new car. Thanks Excel Motors
Claire Kudryk
Thanks so much for your help in buying the car, great service, friendly non pushy, family run business
Danielle Berry
Julie was absolutely fantastic, not pushy in any way and made me feel really comfortable buying my first car. Big Thanks
Karl Hardy
Very happy with the service, excellent customer service. very happy with everything and would recommend to friends and family
Emma Orton
Very efficient, professional and thorough service
Julie Tunnicliff
Very happy with the whole experience, no pushy sales and very thorough. Best car buying experience I have had
Ganna Habarovs
Very professional and responsive staff, would definitely come back and deal with these guys again. Many Thanks
Richard Reeves
Staff very helpful was willing to answer any questions very informative, very happy
David Mangham
Very good with advice and made the buying part very simple, Julie was a pleasure to deal with very happy with the whole thing.
Helen Huddlestone
Buying a car from Excel was so easy and quick, Julie made it go so smoothly and was a pleasure to deal with. The video on the website was fantastic and this is all down to Simone. Would recommend to anyone!
Claire Sorbie
Extremely impressed with the professional, helpful service. Definitely recommend!
Sarah Bestwick
Good service, polite, very helpful. would definitely recommend
Sandra Watts
Excellent, no complication, no hustle, very friendly highly recommended
Jordan Fletcher
Very good service and the car is brilliant!
Jack Phillips
I am very pleased with the service provided, it was quick and helpful throughout.
Vagelis Giakalis
Very happy with the level of service and information given to us throughout the purchase of our vehicle.
Jenni Briggs
We have had excellent service and advice for our new car. Thank you very much for your help.
Vicki Lane
Excellent service will always come here for my cars
Charlotte Dodd
Wonderful service by all, quick and efficient Thanks!
Steve Powell
Good service to my needs.
Pete Loveys
Excellent efficient and professional friendly service. Would not hesitate to recommend.
Luke Warhurst
Really helpful and friendly, no pushy sales Went the extra mile to get vehicle ready for delivery date.
Phillip Hargreaves
I have never purchased a car from the trade before, painless experience. Very professional service.
David Sinkiss
Third car brought from Excel, outstanding service, very friendly would not buy a car from anywhere else.
Francis Eggleton
First class service, highly recommended
Dennis Lingard
Good service and very pleased with purchase, very friendly garage make you feel welcome and talk you through everything.
Ann Anthony
I found the experience of purchasing this car exceptionally easy, I had first class service throughout, staff were very friendly and helpful.
Jeremy Broster
Great service, lovely efficient family business
Andre Crawford
Excellent service from initial contact through to driving away, would recommend and use again
David Lee
Perfect, fantastic Julie is awesome!
Rajveer Bains
Excel Motors have been very easy and friendly as well as helpful in helping myself and my husband purchase our car. Thank you to Julie and excel motors.
Rebecca Tonkin
All good, the car, price and Julie is very helpful
Michelle Harrison
Fantastic customer service, no pressure to buy and a proper decent motor! would happily recommend Excel to anyone
Julie Gosling
Fantastic service from Julie, Great to see women in male dominated service. Everything explained fully.
Gino Coni
Very professional and friendly service. Great motor. Thanks
Elaine Docksey
Excellent Service. Delightful people, would recommend and definitely buy from again. Thank You
Brian Wells
Very please with service, second car from here, always extremely good service.
Laura Murfin
Excellent service, Julie made buying a car very smooth! Thank You
Stewart Broadhurst
First class buying experience, lovely car, very happy
Paul Green
Absolutely amazing service from start to finish, You searched for and found exactly what I wanted. Thank you :)
Paul Goodman
Great family business, very helpful and could always spare extra time for you. Was not pushy when looking around car. Would recommend to anyone looking to buy a car
Dominic Brown
Julie was great at Excel Motors. Thanks to everybody for your help.
Karl Gorden
A very professional and friendly service, great customer service. Quick and efficient, we couldn't be happier
Christopher Price
Found this a very pleasant experience
Mr and Mrs Maher
Excellent service in both sales and maintenence would highly recommend to all our friends
Sikander Chaudry
An absolutely fantastic service from start to finish, Genuine, transparent and sincere without any gimmicks. Need more traders like this, highly recommended and will definitely be back
Allan Richards
Thanks for a great professional and friendly service. I would definitely recommend to friends and family.
Sikander Chaudry
An absolutely fantastic service from start to finish, Genuine, transparent and sincere without any gimmicks. Need more traders like this, highly recommended and will definitely be back
Robert McDougall
Very professional, explained everything in a clear and converse manner.
Laura Stone
Excellent service from start to finish and would defiantly recommend this company lovely people and lovin our new purchase! Thanks again
Nicola Parboo
Just purchased my Audi TT from excel motors. Great customer service and everything I needed was taken care of. Would highly recommend to anyone looking to purchase a car
Lee Mayne
Excel motors have been tremendous in every way, from start to finish, professional and can deal with your every wish, finance servicing and more, you name it, they oblige. A family run business, run superb, I would deal with this dealership again and again, excel take a bow.
Simon Farthing
Excellent Friendly Staff, Highly Recommended!
Allistair Lumber
Really good service, all the staff are very approachable and they put the customer first. I would recommend excel motors as they are a honest and reliable company.
Philip May
Thank you, the customer service I have received has been outstanding, a great cup of coffee as well!
Glen Wright
I found this company was very helpful and informative, thank you
Carolyn Cadwallader
Excellent service, very personable and professional :) would recommend
Nicholas Wright
Very friendly, excellent service. Thanks
Sonia Lister
Absolutely fantastic service, will definitely be recommending excel motors to all our family and friends. Thank you Raph, Julie & Simone x x x
Stephen Johnson
Happy with the professional service, would recommend
Scott Newham
very good service, would recommend this company
John Taylor
Informative & friendly service - very professional.
Paul Hardy
Excellent Service, I felt very informed throughout the process of buying my new car!
Dawn Sanders
Really good service and very professional, I would thoroughly recommend to others. Thanks
Adam Cadwallader
Excel Motors Surpasses my expectations for great quality service with a smile every time & has done for over 10 years. Can't recommend highly enough.
Marie Williams
Brilliant honest and friendly made buying a vehicle easy, with no hard sell or trying to push extras, like loyalty membership or gap insurances. defiantly would recommend and will go there in the future. thank you once again
Tim Newton
I would recommend anyone to use the garage i brought my car from as they were very helpful to me and explained everything i needed to know
Trusted Trader Review
Fantastic service. Reliable, efficient. Great value for money. I would not go anywhere else.
Trusted Trader Review
Speedy service. Friendly service and kept updated with repairs. Parts being ordered and very fair pricing. Good honest garage.
Trusted Trader Review
Thanks to Excel Motors I am in a position that allows me to continue in my employment with confidence in the vehicle I purchased.
Trusted Trader Review
Right from start to finish they were friendly and upfront with their costs. The repair was done to my satisfaction and the car left clean and tidy. I would recommend them to my family and friends as a company you can trust.
Trusted Trader Review
It makes a change not to have pushy sales people, when buying a car. I found Excel very friendly and obliging and could not have been more helpful.
Trusted Trader Review
Excellent family company, great and fair deal and good quality purchase with 2 year warranty!
Trusted Trader Review
Very professional. Would definitely use again and recommend to others.
Trusted Trader Review
The after service I received was very good from Excel Cars, and has gone someway in changing my opinion of used car dealers.
Trusted Trader Review
Very honest reliable staff. They were easy people to talk to and make buying a new car very easy.
Trusted Trader Review
Really nice people to deal with, nothing too much trouble. Realised ariel was missing on car. They went out of their way to sort a replacement within days. I would certainly buy another car from them.
Trusted Trader Review
Honest and fair car dealer Have dealt with for over 10 years. Would recommend
Trusted Trader Review
Really pleased with the service. Friendly family business. Pleased with our car
Trusted Trader Review
Made you feel good and that they could be trusted.
Trusted Trader Review
Fantastic service. Reliable, efficient. Great value for money. I would not go anywhere else.
Trusted Trader Review
Being a single girl & not wanting to be 'taken for a ride' with buying a replacement car...I felt totally confident and unpressured at Excel. All of the staff were helpful, friendly and really conscientious. Brilliant service and would highly recommend!
Trusted Trader Review
Just purchased a Honda Accord Estate off the web site without seeing it first, I have to say the the deal was easy and all the information i needed as to condition was given truthfully and with great knowledge. When i collected the car it was even better than described and I am very pleased with it. In my opinion buying blind from Excel is something no one should worry about. They are straight honest people who just want to do a good deal. When time comes to change I will be looking at using them again
James Brett
I'm happy with the friendly service which Excel have shown whilst buying my car. I would recommend them to anyone, best place to buy a car from, don't change! Thanks again
Paul Goodband
Very very happy with the service provided and all of the team are wonderful! I went away with more than i ever imagined
Tim Sharpe
Would definitely recommend Excel Motors to anyone wishing to purchase their next vehicle.
Liz Willoughby
I have received fantastic service and have purchased a fabulous car, Thank you so much!
Vicki Lane
Just picked up my Peugeot 107 & i love it. Friendly service...no pushy salesperson. Julie, Raph & their team are brilliant Would recommend anytime. Thanks again
Charles James
Just taken delivery of a beautiful Discovery 3 at the den.. A lovely family who run the business, could not have been more helpful, accommodating and understanding. Sorted problems whch arose in the pre-delivery service, drove the car down from Derby to Oakham and even refused to accept cash to get themselves some diesel to take the part-ex car home with them!! Good luck in your business, I would certainly come back. Thanks very much for your help,
Chris Bramley
Just a quick note from Woking - I bought a black Freelander HSE from here 21/09/12, and the sale and help all the way from the first enquiry was outstanding. I had more technical questions than porbably most buyers and Raph went the extra mile more than once to discuss them with me by phone and was honest and forthright. He never complained (as many salesmen did) that I was asking too many detailed questions, and gave all the right answers. The price agreed was very fair and apart from the odd niggle you expect on a second hand car 7 years old (a speaker not working, a few extra pipes in the engine needing a clean beyond a usual service - easy enough to do myself) the car is in oustanding condition. I waited a few months to see how it went, and I can honestly say it is one of the best vehicles I had owned to date - extremely well serviced as part of the sale, lovely to drive, and in excellent condition. I will likely drive it until it stops moving. I very highly recommend Raph and Julie if you are looking for a car - the limited warranty was too far for me to return if there was an issue, but the attention to detail and overall experience reassured me so much that it made no difference. They are also very pleasant in person! Excellent car, excellent company. Many thanks :)
D.Beastall
I recently bought a Peugeot 206 from Excel Motors in Derby and recommend them very highly. As a family company they work well together and the place was free from any chauvinistic attitudes, unlike the prior dealerships I visited who did not seem in the least bothered. This was my first experience buying a car and Raph and Julie made the whole process very easy and reassuring. There was never any pressure to buy and they gave me plenty of space and time to look the car over. After having undergone a service, MOT the car was handed over to me on time and in good condition.
Neil Simpson 03.02.13
just brought our new car from here the 6th one from our family,the staff was very helpful and made us very welcome,definitely recommend this garage to any body
Paula Gough
Just like 2 say thank you 4 all the help you have gave me with my car and it is so much better now you have serviced it and done all other jobs on it thanks again
Roy Colley
Having purchased a BMW from yourselves on 3rd Oct, just wanted to say what a great team you all are. From arranging a test drive on the spot to not being remotely "pushy" regarding the car. You guys are a credit to your profession :) Oh, I love the car by the way :)
David Beastall
I just wanted to say thanks for all your help and the great service. Car arrived home safely and has been happily getting me to and from work for the past couple of months.
George Hymers
Just to say thank you for the fantastic service we received when buying the X5 from you. Coming from such a long way away I was a bit of a demanding customer and I was very pleased with the way you went the extra mile to accommodate my wishes. The car is perfect in every way and we could not be more pleased.
James Clarke - 04.01.13
Very happy with the services from Excel Motors :)
D.Shaw - 6.11.12
Brill Service, Thank You!
Sarah Hackney - 29.10.12
Very friendly service, Made to feel very welcome.
Mark Chatwin 26.10.12
'Excellent service all round, Would recommend, Straight talking appreciated!
Mr.D.Griffin - 16.09.12
Friendly and professional service. Very helpful members of staff.
Sheila Butler - 07.09.12
Thank you so much for being so helpful and courteous. A pleasurable experience and very pleased with my car.
Mr.S.Singh - 29.08.12
Very helpful, very nice people, nice doing business with you. Will recommend your company to friends and family
Mr.A.Hollins - 26.08.12
We Received professional, friendly service and would recommend to others, Thank You
Christine Rudd - 22.08.12
I had an excellent experience at Excel Motors, Fantastic customer care and friendly staff. Would definitely recommend this garage to anyone!
Zoe Williams
Dear Raph, Julie & Simone, Just to say a big Thank You for the excellent service and help in purchasing my Audi TT. I will continue to use you for all services now and in the future. Many Thanks again, you are all as a family a very professional Team!
Mr Caine
The service was really good.
Mrs Russell
Great Service and Staff! Thank you.
S Wilson
Just wanted to say what an absoloute pleasure it was to do business with you, I have driven the car for 2 or 3 days now and it runs like a dream. I'd like to thank your daughter for the coffees and you for making me feel so welcome and for your integrity. You are a credit to your trade and it was well worth my journey from Portsmouth to get the car I really wanted. Once again, Thanks!
Vinita West
I have been coming to Excel Motors for many years now, @ least 7 years. It is great value for money and staff are very helpful and courteous in accomodating your needs. Because I have a good relationship with Excel I always have my car serviced and MOT'd here. I have had many cars from Excel and this will continue over the years to come aswell. Keep up the good work!
Jemiel
Thank you so much for the great service, regarding the repair of my car, it is very much appreciated!
J. Neal
Just wanted to thank you for your help and professionalisim. The car is perfect and I love it. All the best to you all!
Chrissie.
Thanks for everything, I wouldn't know what to do without a garage like you guys, you stars!
Miss S O'shaughnessy
Hi Raph & Team, just to say many thanks for the help you gave me on choosing my new car, i love it to bits , i have also recomended you to some of my friends
Mrs D Mcleod
Had my car serviced by Excel Motors this week after purchasing their groupon offer, very happy with service (on car and people) my car is running loads better and being returned very clean and shiny was a bonus :) Would recommend and would return if any work needed to be done.
Mr N Adams
Really enjoyed the service you guys provided, will definitely be back again!